Complaints

We are always reviewing our policies and guidance to ensure we can provide the safest and most effective levels of care for you, but sometimes things may go wrong. We take each and every complaint about our service seriously and we encourage anyone who has any complaints about our service to contact us so that we can resolve it.

Please complete the complaints form below if you wish to make a formal complaint to the practice. Someone from our team will be in touch shortly.


All information contained in your complaint is encrypted and sent to us via a secure connection. Fields with the red * symbol must be completed.
Please note that if you are making a complaint on behalf of someone else (i.e. a parent, relative, or child) then you need to provide their details here. Please be as detailed as you can.